I was contacted by porfolio management canada Inc. a collection agency. They said I owed them money. I agreed because I knew I had an outstanding phone bill. I sent a payment then they sent me a statement saying I owed 350 more than they said I did when I agreed payment. I told them that was not the agreement. They also didn't include the credit for the payment I had sent already, when I inquired they said that they didn't send monthly statements showing credits of monthly payments. I found this very questionable. I thought it was required by a business when receiving monies from a debtor. Does anyone know this to be true. Can they keep accepting payments and by law not provide me with documentaton that they are receiving these payments.???? I have contacted the Ministry of Consumer Business Services and am waiting for an email back. Thanks if anyone knows the ins and outs of this.